New Urgent Dental Access Centre (UDAC) Now Open
We are pleased to announce the opening of our Urgent Dental Access Centre (UDAC) on Monday 3rd November 2025.
This new service is specifically designed to provide immediate care for patients with emergency or urgent dental needs. This service does not provide routine dental examinations.
Whether you’re dealing with a sudden dental emergency or require urgent attention, our expert team will be here to help you get the care you need when you need it most.
Our UDAC provides dental care via pre-booked appointments only (please see link below). There are no walk in appointments available.
What problems can the centre help me with?
You can use the centre if you have one or more of these urgent problems:
- Severe toothache that causes persistent and intense pain that cannot be managed with over-the-counter painkillers.
- Dental abscess infections that cause swelling, pain and possibly fever.
- Broken or knocked-out teeth.
- Bleeding in the mouth following a dental procedure or an injury that does not stop by itself but can be controlled. If bleeding cannot be controlled in any way, emergency care may be necessary.
- Swelling in the mouth or face that could be a sign of infection.
- Fractured, loose or displaced fillings causing pain.
- Severe bleeding from gums or acute conditions affecting other soft areas of the mouth (such as cheeks or tongue).
Who can use the centre?
You can use the centre if you have one or more of the urgent problems above and:
- you are not currently getting ongoing treatment from an NHS dentist
- you cannot get an urgent appointment at a local high street NHS dentist
How much does it cost?
Normal NHS charges and exemptions apply.
Find out if you can get help with NHS dental costs here: https://www.nhs.uk/nhs-services/dentists/who-can-get-free-nhs-dental-treatment
How can I get an appointment?
Urgent appointments are limited and here to help people with the greatest clinical needs.
Please only book an appointment if you have one of the urgent problems listed above and cannot get an urgent appointment with a local high street NHS dentist. If you do not attend your appointment, it means someone else with an urgent dental problem cannot get help.
Please treat staff at the centre with respect. The NHS has a zero-tolerance approach to those who are aggressive or abusive towards our staff.
This service is part of our commitment to ensuring that both registered and non registered patients are afforded timely access to dental care when it’s needed the most.
Please notify the clinic if you require an interpreter or need to be seen in a downstairs surgery. Please bring an up to date medication list for your dentist to review.
Out of hours urgent help
If you need urgent help out of hours, visit 111.nhs.uk or call 111.
The NHS 111 health advisor will talk to you about your needs.
If you do not need help right away, the advisor may give you advice on how to treat the problem yourself until you can get an appointment.
If you do need urgent help out of hours, the advisor may be able to find an appointment for you at an out-of-hours treatment service.
Most general hospitals do not have an on-call dental service so you should visit 111.nhs.uk or call 111 for emergency dental care.
